Transmission of the customer number
In addition to a customer’s name and address you may also transmit your own customer numbers to Novalnet.
This provides you with the following advantages
- In case of further orders by the same customer you are able to transmit the customer number used during the first transaction instead of the complete address.
- You are always able to identify the end customer even when end customer details change, e.g.the last name after marriage.
- Your customer numbers can be displayed in the Novalnet Admin Portal interface and in reportings and used to search for specific transactions.
- You can also retrieve failed transactions by your end customers using this customer number.
Process
All vendor script calls using this parameter can be immediately assigned to your own customers. To know more about the vendor script, please refer Webhooks
The customer number is transmitted using the parameter customer_no. During the initial transaction the name and address have to be given along with your customer number. During any later transactions for this particular customer, the customer number can be transmitted alone, without name and address details, as long as the name and address details remain unchanged. If name or address details have changed, you can simply provide the changed details in addition to the customer number. The end customer details will then be updated in the Novalnet system and used for the current transaction as well as for any later transaction where the specific customer number is submitted. Please note that this parameter allows a Max length of 20 characters. You can use this in all your payment requests mentioned in API Reference as per your preferred type of integration.