Frequently Asked Questions
Yes, our app supports test mode so you can verify its functionality before live transactions.
Yes, it is compatible with multiple currencies based on your Shopify store settings.
Yes, our app is designed to work seamlessly with most Shopify themes.
Yes, our support team is available to assist with installation and troubleshooting.
Shopify handles app updates automatically, so you always have the latest version.
Yes, the app is compatible with all Shopify plans that support third-party payment providers.
Yes, you can enable or disable specific payment methods in your Novalnet account settings.
Yes, Novalnet supports multi-currency and cross-border payments to help merchants sell internationally.
You can process full or partial refunds directly from your Shopify admin panel using the Novalnet app.
All transaction details, including payment status and history, can be accessed from your Novalnet merchant portal.
Yes, Novalnet supports 3D Secure (3DS) for added security on credit card transactions.